How I can help
I build the content-operations function that keeps AI's answers about your products correct, traceable, and yours.
The team, the process, and the verification system — stood up and run, or designed and handed over. Every engagement starts with an AI readiness audit.
Why it matters
Your customers are already getting AI answers about your products — that you didn't write and can't see.
It gets things wrong
Specs, configurations, compliance claims — confidently stated, sometimes out of date or invented.
You can't see it
The answers happen in private chats — no visibility, and no record of what was said in your name.
The liability is yours
When the AI is wrong about your product, the exposure sits with your brand — not the model.
Modes of working
Build the function — three ways, depending on how much you want to own.
Lead it
Best when you're standing the capability up for the first time and want it owned in-house.
- I join as your Head of Content Operations
- Build the team and the verification system from the inside
- Run the function as your senior leader
Build it with you
Best when you have some capability but need senior direction without a full-time hire.
- Design and stand up the team and system alongside your people
- Part-time or interim leadership
- Handed over running — you hold the sign-off
Equip you
Best when you have a capable team and just need the design and the monitoring layer.
- I design the system and hand you the blueprint
- My AI monitoring tool watches what AI says about your products
- Alerts when answers drift from your source
Demos
What the verification layer does.
Not "absolute accuracy." Traceability, evidence, and a process you can prove — every answer checked against an approved source, with human sign-off.
Entry point
Every engagement starts with an AI readiness audit.
A clear read on what AI currently says about your products, where it diverges from source, and what it takes to put that right.
Get in touchLet's talk
Ready to keep AI honest about your products?
Tell me where you're starting from.
Get in touch